Shipping & Delivery
Thank you for choosing us for your wedding dress and formal wear needs. We offer fast and reliable shipping to ensure your order arrives in a timely manner. Please read the following information to learn more about our shipping and delivery policies.
Shipping Methods and Rates
We offer several shipping methods for domestic and international orders. The shipping method you choose will determine the delivery time and cost of your order. Our shipping rates are calculated based on the weight of your order and your shipping address.
Most orders are processed and shipped within 7-15 business days of receiving payment. However, please note that custom orders and items requiring additional alterations may take longer to process. We will notify you if there are any delays in processing your order.
We offer standard and expedited shipping options for domestic orders. Standard shipping usually takes 3-7 business days to arrive, while expedited shipping takes 2-3 business days. Please note that shipping times may vary depending on your location and the shipping method you choose.
We offer international shipping to many countries. International shipping usually takes 7-14 business days to arrive, but may take longer depending on your location and customs regulations. Please note that additional shipping fees and customs duties may apply for international orders.
Once your order has been shipped, we will provide you with a tracking number and a link to track your package.
Please ensure that your shipping address is correct and complete when placing your order. We are not responsible for lost or delayed packages due to incorrect or incomplete shipping addresses. If you need to change your shipping address after placing your order, please contact our customer service team as soon as possible.
All packages require a signature upon delivery. If you are not available to sign for your package, a notice will be left for you to arrange for re-delivery or pick-up at a local post office. We are not responsible for lost or stolen packages after delivery.
We are unable to ship to P.O. boxes or APO/FPO addresses. Some countries may have restrictions on importing certain types of merchandise, including wedding dresses and formal wear. Please check your local customs regulations before placing your order.
If you have any questions or concerns about shipping and delivery, please contact our customer service team at email@example.com. We are committed to providing excellent customer service and will do our best to ensure your order arrives in a timely and secure manner.